The Grand, York, York
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Spa & wellness centre
- Sauna
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a wonderful stay overall but encountered a few bumps along the way. The staff made me feel truly valued, and my room was spacious and immaculate. However, I was disappointed with the additional charges for spa access, which felt unnecessary after already spending a considerable amount on my stay. Additionally, I experienced a little noise from the nearby nightclub that interfered with my sleep. Still, the luxury touches made my experience nice.
My stay at The Grand was good, with standout service and beautifully designed rooms. though the breakfast options for vegans could use some improvement. The spa also had limited seating, detracting from its relaxation vibe.
I had a lovely stay at The Grand, though it wasn't without its hiccups. The room I stayed in was spacious and well-appointed, and the bed was incredibly comfortable, making for a great night's sleep. However, I did experience some service issues that detracted from the overall experience. The team's responsiveness to my needs was commendable, but there were minor lapses in cleanliness that I didn't expect from a hotel of this caliber.
My stay at The Grand in York was a good experience overall, although there were a few hiccups. The room was spacious and very clean, and the staff were incredibly friendly and helpful. However, I found the breakfast to be overpriced for what it offered, and the gym facilities were quite limited, which could be an issue during busy times.
I had a lovely stay at The Grand, York, but it wasn't without its hiccups. The room was stunning with all modern amenities, and the staff were incredibly attentive. The only downside was the spa, which felt more like a basic pool than a luxurious escape. Overall, it's a great hotel with some areas to improve.