The Grand, York, York

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Key details

About the Hotel

Station Rise, York, United Kingdom, YO1 6HT

Perfect

9.3

9.5

/10

4.2

4.5

“The Grand is perfectly situated near York's vibrant city center.”view full review

Rooms

The Grand, York offers a selection of rooms and suites blending classic design with contemporary touches. Classic Bedrooms, Executive Bedrooms, and Grand Family Rooms cater to various guest needs, sleeping up to four guests with extra beds available. The Heritage Suites feature historical accents and views of York's City Walls, providing a spacious and upscale experience.

Dining

Dining options include The Rise Restaurant and the fine dining venue Legacy, both showcasing local Yorkshire produce. Legacy offers seasonal tasting menus and à la carte lunches, enhancing the dining experience with expertly curated wine pairings. The hotel also presents the award-winning Grand Afternoon Tea, recognized as the Best Afternoon Tea 2022 by Condé Nast Johansens.

Wellness

The hotel's wellness offerings include the upcoming SubRosa Spa, set to provide a variety of Elemis treatments. Guests can enjoy access to fitness facilities and select personal Spa Days combining treatments and nutritious meals. The spa aims to deliver experiences designed for relaxation and restoration, with classes available exclusively for hotel guests.

Business Facilities

With six versatile meeting spaces, The Grand accommodates business needs from small meetings to large conferences. The Cookery School offers practical cooking classes, making it a dynamic venue for team-building events. Each suite, including the historic Grand Boardroom, is designed to facilitate business objectives while maintaining an engaging environment.

Location

Located in the historic center of York, The Grand allows guests easy access to numerous attractions like York Minster and the Shambles. Guests enjoy convenience with premium transportation options, including private transfers coordinated by the concierge. The hotel's prime location complements its range of upscale amenities, creating a seamless experience for visitors.

Highlights

Location: historic center of York

Rooms: Grand Family Rooms and Heritage Suites

Dining: award-winning Grand Afternoon Tea

Wellness: SubRosa Spa with Elemis treatments

Business: Cookery School for team-building events

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room Disability Access

2 persons

33 m²

1 King-size bed

Shower

Heating

room details

Executive Twin Room

2 persons

37 m²

2 Single beds

Shower

Heating

room details

Classic Twin Room

2 persons

33 m²

2 Single beds

Shower

Heating

room details

Classic Double Room

2 persons

33 m²

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Relaxing Spa Experience

“I had the best massage ever at the spa. The tranquil environment and friendly staff added to the overall relaxing experience. It's definitely a highlight of my stay.” view full review

Luxurious Room Amenities

“Our executive twin room was absolutely beautiful, featuring a bath and a separate shower, which made for a refreshing stay. The room was also very spacious, perfect for unwinding.” view full review

Really good Breakfast

“Breakfast was one of the best I've ever had! The vast selection of continental options, along with the hot buffet choices, ensured a good start to my day.” view full review

Spacious and Inviting Bathroom

“The bathroom was huge and featured a spacious double shower. The heated floor was an added luxury that made my morning routine so much more enjoyable.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Station Rise, York, United Kingdom, YO1 6HT

Map view

Station Rise, York, United Kingdom, YO1 6HT

City landmarks

Museum

National Railway Museum

680 m

Church

York Minster

800 m

Landmark

York City Walls

1.1 km

Museum

Jorvik Viking Centre

790 m

Museum

York Castle Museum

690 m

Museum

York's Chocolate Story

880 m

Landmark

Clifford's Tower

1.1 km

Event hall

Jacobs Well

600 m

Landmark

The York Dungeon

800 m

Landmark

Quilt Museum and Gallery

1.3 km

Shopping Area

Stonegate

620 m

Event hall

Merchant Taylors Hall

1.0 km

Gallery

York Art Gallery

840 m

Event hall

Saint William's College

810 m

Park

Rowntree Park

1.4 km

Landmark

Goodramgate

890 m

Landmark

St. Crux Parish Hall

910 m

Square

Kings Square

1.1 km

Landmark

Fairfax House

860 m

Landmark

Yorkshire Wheel

1.4 km

Church

St Denys's Church

1.6 km

Nearby

Church

St Wilfrid's Catholic Church

510 m

Museum

Yorkshire Museum

500 m

entrances on Museum St & Marygate

York Museum Gardens

500 m

Public Building

York Guildhall

490 m

Church

Priory Church of the Holy Trinity

570 m

Museum Gardens Museum Street

The Hospitium

430 m

St. Leonards Place

De Grey Rooms And Attached Gates

460 m

Square

Saint Helen's Square

490 m

Church

Church of St Mary Bishophill Junior

580 m

Restaurants

The Grand Afternoon Tea

110 m

Station Rise The Rise Restaurant

Hudsons

60 m

Station Rise The Grand Hotel & Spa

Bettys Cafe Tea Rooms

540 m

6-8 St. Helens Square

Akbars

290 m

6-8 George Hudson Street

Regency Chinese Restaurant

280 m

2-4 George Hudson St Adjacent to Akbars Indian restaurant

Red Chilli

320 m

21 George Hudson St

Kapadokya 50

360 m

24 George Hudson Street

Getting around

City Centre

York6 min · 500 m

Airports

Leeds Bradford (LBA)74 min · 49.0 km

Doncaster Sheffield (DSA)95 min · 62.8 km

Train

York Railway station4 min · 300 m

Bus

Bus stop4 min · 300 m

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 6046 reviews

#8 of 52 hotels in York based on Tripadvisor

Julian

United Kingdom, March 2025

7.4/10

I had a wonderful stay overall but encountered a few bumps along the way. The staff made me feel truly valued, and my room was spacious and immaculate. However, I was disappointed with the additional charges for spa access, which felt unnecessary after already spending a considerable amount on my stay. Additionally, I experienced a little noise from the nearby nightclub that interfered with my sleep. Still, the luxury touches made my experience nice.

Rooms

9.0

My room was impressively large, featuring a comfortable bed and modern amenities. I appreciated the clean and tidy environment, which added to my comfort during the stay.

Service

10.0

The staff were really good; from the concierge welcoming me at the door to the attentive bar staff. They made sure I felt pampered, even providing chocolates and a congratulatory card for my special occasion.

Location

9.0

The hotel is perfectly situated just a short walk from the main attractions of York, making it easy for me to explore the area and enjoy my time without any hassle.

Dining

6.0

While the breakfast was varied and delicious, my dining experience at the hotel restaurant fell short, as my wife's meal had to be sent back, which diminished the dining experience for us.

Facilities

7.0

The spa was a positive highlight, although I was frustrated by the extra charge for pool access after my spa treatment. The overall facilities, including the gym and lounge, were very nice, enhancing my stay.

Peter

United Kingdom, March 2025

6.4/10

My stay at The Grand was good, with standout service and beautifully designed rooms. though the breakfast options for vegans could use some improvement. The spa also had limited seating, detracting from its relaxation vibe.

Rooms

9.0

The rooms were spacious, clean, and modern with beautiful decor. the comfort of the bed was a bit subjective for my companion, though overall very comfortable.

Service

10.0

The staff here truly made the experience special. their attentiveness and genuine hospitality were amazing, especially during my check-in and throughout my stay.

Location

10.0

Perfectly located near the city's attractions. just a short walk over a bridge to reach the vibrant heart of York.

Dining

8.0

Breakfast could be improved, especially for vegan options. while they offered to accommodate me, it felt a bit lacking in variety and preparation.

Facilities

8.0

The spa facilities were impressive, though the seating arrangement could be better. it also offered great amenities like a pool and sauna, enhancing relaxation.

Francis

United Kingdom, February 2025

6.8/10

I had a lovely stay at The Grand, though it wasn't without its hiccups. The room I stayed in was spacious and well-appointed, and the bed was incredibly comfortable, making for a great night's sleep. However, I did experience some service issues that detracted from the overall experience. The team's responsiveness to my needs was commendable, but there were minor lapses in cleanliness that I didn't expect from a hotel of this caliber.

Rooms

6.0

The classic room I booked was a fantastic size with a huge, luxurious bathroom. While it was beautifully decorated and spacious, I encountered some cleanliness issues during my stay, including finding items from a previous occupant under the bed.

Service

6.0

Most of the staff were attentive and tried their best to assist. However, my experience wasn't consistent. While some interactions were excellent, there was a troubling lack of attention during my bar service that left me feeling somewhat neglected.

Location

8.0

The hotel's location is superb, just a short walk from the train station and central to local attractions in York. It really made my exploring easy and enjoyable.

Dining

7.0

While I enjoyed the drinks and a meal at the bar, the service left something to be desired, as my drink orders were mixed up. Still, I appreciated the effort put into the dishes offered, which I found to be good.

Facilities

7.0

The amenities at the hotel, including the spacious lounge areas and modern facilities, were impressive. It was just unfortunate that my initial housekeeping request wasn't fulfilled promptly.

Theodore

United Kingdom, January 2025

7.4/10

My stay at The Grand in York was a good experience overall, although there were a few hiccups. The room was spacious and very clean, and the staff were incredibly friendly and helpful. However, I found the breakfast to be overpriced for what it offered, and the gym facilities were quite limited, which could be an issue during busy times.

Rooms

9.0

The room I stayed in was spacious, elegantly designed, and spotlessly clean. I loved the Molton Brown toiletries provided, and the bed was particularly comfortable, ensuring restful nights.

Service

10.0

The staff were really good throughout my stay. From the courteous doorman, Wayne, to the attentive bar and restaurant staff, everyone went above and beyond to ensure I felt welcomed.

Location

10.0

The hotel's location is fantastic, just before the bridge over the river Ouse and within walking distance of all major attractions in York. It really allowed me to explore the city easily.

Dining

6.0

I found breakfast to be quite pricey at £25, especially since it was a standard offering. However, I appreciated the quality of the food, even if it was a bit limited compared to the cost.

Facilities

7.0

The spa experience was good, but I felt the gym was small, and some areas could have been better maintained, like tidying up the poolside. I do wish there were more relaxing options by the pool as well.

Owen

United Kingdom, December 2024

5.8/10

I had a lovely stay at The Grand, York, but it wasn't without its hiccups. The room was stunning with all modern amenities, and the staff were incredibly attentive. The only downside was the spa, which felt more like a basic pool than a luxurious escape. Overall, it's a great hotel with some areas to improve.

Rooms

8.0

I stayed in a classic double room in the new wing, and it was fabulous! The heated bathroom floor and comfy bed really stood out. I did struggle a bit with the high bath and weak shower pressure, though.

Service

8.0

The staff were friendly and accommodating throughout my stay. The concierge was especially helpful, making me feel welcome right from check-in. But the spa staff could use a bit more training to match the hotel's overall standard.

Location

10.0

The hotel's location is perfect, just a short walk from the city center and close to local attractions. It's conveniently situated near the river, making it easy to explore York.

Dining

7.0

I enjoyed a nice meal at the Rise restaurant, although I found the portion sizes a bit small for the price. But overall, the dining experience was good, especially the breakfast options.

Facilities

5.0

The spa was a letdown compared to the rest of the hotel. It felt more like an underground pool rather than a proper spa experience. I'd recommend skipping it if you're expecting real spa amenities.